FPS Privacy Policy

At FPS, we are committed to protecting your privacy and safeguarding your personal information. Our comprehensive privacy policy outlines how we collect, use, store, and protect your data when you visit our website or use our gaming services. We believe in transparency and want you to understand exactly how your information is handled.

Information We Collect

We collect various types of information to provide you with the best possible gaming experience at FPS Casino. This data helps us maintain security, comply with legal requirements, and improve our services for all players.

Personal Information

When you register with FPS, we collect the following personal data:

  • Full name and date of birth for identity verification
  • Email address and phone number for account communication
  • Residential address and nationality for compliance purposes
  • Government-issued ID documents for account verification
  • Payment method details for deposits and withdrawals

Gaming Activity Data

We automatically collect information about your gaming activities at FPS Casino, including:

  • Game preferences and playing patterns
  • Deposit and withdrawal history
  • Bonus usage and loyalty program participation
  • Login times and session duration
  • Device information and IP addresses

How We Use Your Information

At FPS, we use your personal data for several legitimate business purposes. We process your information to provide gaming services, ensure security, and comply with regulatory requirements under our Anjouan Gaming Authority license.

Service Provision

We use your data to:

  • Process your registration and maintain your account
  • Handle deposits, withdrawals, and payment processing
  • Provide customer support through our 24/7 live chat
  • Deliver personalized gaming experiences and recommendations
  • Manage our loyalty program and distribute rewards

Security and Compliance

Your information helps us at FPS Casino to:

  • Verify your identity and prevent fraudulent activities
  • Monitor for responsible gaming and detect problem gambling
  • Comply with anti-money laundering regulations
  • Meet our licensing obligations with regulatory authorities
  • Investigate any disputes or technical issues

Data Storage and Security

We implement robust security measures to protect your personal information at FPS. Our technical and organizational safeguards include encryption, access controls, and regular security audits to ensure your data remains secure.

Encryption and Protection

All sensitive data is protected using industry-standard encryption protocols. We secure your payment information, personal details, and gaming records using advanced SSL technology and secure servers.

Access Controls

Only authorized personnel at FPS Casino have access to your personal information, and they are bound by strict confidentiality agreements. We regularly review and update our access permissions to maintain data security.

Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your data in specific circumstances as outlined below, always ensuring appropriate safeguards are in place.

Service Providers

At FPS, we work with trusted third-party providers who help us deliver our services:

  • Payment processors for handling deposits and withdrawals
  • Game providers for delivering casino games and live dealer experiences
  • Customer support tools for managing communications
  • Security services for fraud prevention and account verification

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal obligations and regulatory requests
  • Protect our rights and property
  • Investigate potential violations of our terms
  • Ensure the safety of our players and staff

Your Privacy Rights

You have several rights regarding your personal data at FPS Casino. We respect these rights and provide clear procedures for exercising them through our customer support team.

Data Access and Portability

You can request:

  • Access to all personal data we hold about you
  • A portable copy of your information in a structured format
  • Details about how we process your data
  • Information about data retention periods

Correction and Deletion

At FPS, you have the right to:

  • Correct any inaccurate personal information
  • Request deletion of your data where legally permissible
  • Object to certain types of data processing
  • Restrict how we use your information in specific circumstances

Cookies and Tracking

We use cookies and similar technologies to enhance your experience at FPS Casino. These small files help us remember your preferences, analyze site usage, and provide personalized content.

Cookie Types

Our website uses essential cookies for functionality, performance cookies for optimization, and marketing cookies for personalization. You can manage your cookie preferences through your browser settings.

Contact Information

If you have questions about this privacy policy or want to exercise your data rights, please contact our support team at support@FPS Casino.in. We respond to all privacy inquiries within 72 hours and are committed to resolving any concerns promptly.